An FSA (Flexible Spending Account) and an HSA (Health Savings Account) are tax-advantaged accounts for medical expenses but differ in key aspects. FSAs, employer-sponsored, allow employees to use pre-tax dollars for medical expenses such as prescriptions and copays, but typically feature a "use-it-or-lose-it" policy where funds must be used within the plan year. HSAs are available to those with a high-deductible health plan and offer more flexibility, allowing funds to roll over annually.

When checking out, select to Pay with HSA/FSA as your payment option. You will be prompted to complete a brief intake to confirm your eligibility to pay with HSA/FSA. From there, enter your HSA or FSA debit card details and follow the instructions to complete your checkout.

If you don’t have your HSA or FSA debit card handy, you can also complete the checkout with a regular credit or debit card.

Within 24 hours of your purchase, our partner, Flex, will email you both a Letter of Medical Necessity as well as an itemized receipt. Keep these documents for your records should your HSA/FSA provider or the IRS require additional documentation.

A Letter of Medical Necessity(opens in a new tab) (LOMN) is a document written by a healthcare provider that explains why a specific medical service, treatment, or equipment is necessary for a patient's health. In relation to an HSA (Health Savings Account) or FSA (Flexible Spending Account), an LOMN is often required for reimbursement of expenses that are not clearly defined as eligible under the standard IRS guidelines.

Only diabetes-friendly meal cooking services are eligible for HSA/FSA; all other items (groceries, tip, gift cards, service fees and more) are not eligible.

Non-eligible items will be charged to your regular credit/debit card. When you have such items in your cart, you will see a split card view with a top and bottom section.

You will be directed to take the intake and pay with HSA/FSA only for the eligible items. After completing this step, you will be redirected back to the Foodom cart to complete paying for the items not covered by the HSA/FSA card. You can pay for it with your credit/debit card.

In this case, none of the items in your cart may be HSA or FSA eligible. Reach out to us at service@myfoodom.com if you think there is an error.

If you continue to be pushed into the ShopPay checkout, we recommend clicking on “Check out as a guest” at the bottom of the checkout page or completing your purchase in an incognito window.

Like any credit or debit card, HSA/FSAs can be declined if any of the data from the card is incorrect (number, expiration date, zip code etc). Our partner, Flex, will alert you in checkout if any of these fields is missing or incorrect so you can update them.

The most common reason for rejection of the card is insufficient funds. Reach out to your HSA or FSA provider to verify the amount of money in your account before attempting to complete your purchase again.

Yes, you can still be reimbursed for the expense.

Select “Pay with HSA/FSA” at checkout. Instead of entering your HSA or FSA card, input your regular credit card.

Flex will email you an itemized receipt following your purchase. Submit the itemized receipt to your HSA or FSA provider for reimbursement.

Flex has partnered with Foodom to enable consumers to use their HSA/FSA funds. You can think of Flex as an alternative to payment method, similar to Affirm, Klarna etc.

You can reach out to our care team at service@myfoodom.com.