Tips on Navigating the
Foodom platform

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1. How Foodom works

This quick overview will answer most of your questions on how Foodom works.

2. How much does it cost to have a chef with Foodom

 Find out how pricing works on our platform.

3 How to Reserve a chef

This short tutorial will teach you, step by step, how to reserve a chef on the platform.

4. How to select meals

This tutorial will teach you, step by step, how to select meals  from the menu.

5. How to edit your cart and meals

This tutorial will guide you through the process of editing your cart and meals, step by step, after adding them to your cart.

6. How to increase meal servings to more than 10

A short guide to adding more than 10 servings of your preferred dish.

7. How to choose meals for your reserved appointment

A clip on adding meals to your reserved appointment.

Frequently asked questions

All the chefs cook all the dishes. You can read in the chefs' bios about their specialties. You can book a specific chef or the platform can assign an available chef close by.

If you need a specific day and time, choose "Any" chef and see all the available times. 

The price is the cooking fee of each dish and it includes cooking most dishes up to 10 servings, storing, and cleaning up. The service does not include ingredients and serving.

The price per dish is the same whether you order 4 or 10 servings because it's based on the time it takes to cook the entire dish, regardless of the number of servings. For some dishes, the serving size is different than 10. This is because of the limitation of the cooking equipment, such as the size of pots and pans. 

No time to shop? The chef can buy the ingredients for you, add this option during checkout (for an additional fee).

How does tipping work? We ensures that 100% of the tip goes directly to the chef. You have the option to add a tip when placing your order, or you can choose to pay it separately afterwards or add extra tip. We provide an email with a link for easy tipping, and you can also access it through "My Account" in the "My Appointments" section. While leaving a tip is not mandatory, we have observed that most of our clients generously add a tip ranging from 20% to 25% of the order. In some cases, clients express exceptional appreciation for the chef's extra efforts by leaving even higher tips, such as 30% or even 50%. Our chefs greatly value these tips and the recognition they represent.

No. The chefs can cook in your kitchen while you are at work, or running errands, or busy doing other things. Please provide them instructions on how to get in, where to find the ingredients and the cooking equipment needed, and they will take it from there. Like house cleaners do.

To have a successful cooking experience and great results we recommend the following:

  1. Clear the counters and clean the sink to make room for the chef to cook.
  2. Clear space in the refrigerator to make room for the delicious food the chef will cook for you.
  3. Place the non-refrigerated ingredients on the counter as well as the dishes, pots and pans they will need to use.

Absolutely, it's your choice which ingredients the chef will use and how to get it. You can get the ingredients yourself or have the chef do the grocery shopping for you.

You can book a meal as often as you like, we have customers that are booking 1-2 times a week, others are booking every other week to help them with their weekly meal preparation.

Some customers also book Foodom chefs for special occasions, such as birthdays, anniversaries, holidays, etc.

We ask to book the meals 4 days in advance for a one off orders, to allow the chefs enough time to connect with you and prepare for the cooking. 

Once you book a recurring appointment with your chef, you can choose the dishes up to 24 hours in advance.

It's totally up to you, you can order any type of food from the menu. For most dishes, the serving size is designed to be up to 10 servings or the size of your pots and pans. For the maximum value, we recommend booking a meal once a week, that will serve you 2-3 days with leftovers and order a few more dishes that you can freeze and enjoy in the 2nd half of the week.

Another option is to group with other people and/or families into a food pod. Read more about it here.

Keep it easy, healthy, interesting, and cost-efficient.

Foodom turns many of the time-consuming parts of a personal chef service, such as recipe creation, scheduling, shopping list compilation, invoicing, and tipping, into an easy-to-use automated system. Although we always encourage communications between diners and chefs, the platform increases efficiency, saves time to both sides and enables highly competitive pricing compared to a traditional personal chef service.

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